Our client is a Canadian owned and operated leader in the manufacturing and supply of residential interior door applications who work with fabricators, installers, home centre channels, building centres and large Retailers. They provide their customers leading innovative products by ensuring that design and development is managed by understanding and responding to customer requirements. They deliver the very best in quality and service and are experts in the design advantages of their full spectrum of products.
Key Responsibilities:
The Systems Administrator/Desktop Support Analyst will be responsible for monitoring the companys IT infrastructure. He/she will also be responsible for providing level 1 & 2 helpdesk support to all facilities. You will frequently have working contacts with senior IT team members, vendors, consultants, third party providers, technical support, senior management, managers and users.
Manage IT helpdesk.
Monitor hardware & software. Monitor network.
Develop and maintain Intranet content.
Develop and maintain up to date systems documentation.
Develop and maintain up to date user manuals.
Train key users.
Maintain the confidentiality of all information on the networks, servers, intranets, and e-mail systems by adhering to the companys confidentiality agreement and privacy policy.
Participate in technology research and creation of development project ideas.
Any other departmental related duties that may be assigned from time to time by the IT Manager.
Qualifications:
At least two years of related experience.
Computer Science or Computer/Electrical Engineering Degree or equivalent
Must have strong knowledge of Microsoft desktop & server operating systems (Windows XP, Windows 2003 Server), network administration (TCP/IP, switches, routers), and PC hardware.
Must have excellent troubleshooting/problem solving skills, intermediate knowledge of RDBMS (Oracle, MS-SQL) and Crystal Reports.
Strong prioritization skills are also required to ensure problems are addressed in a timely manner while meeting the unpredictable demands of helpdesk operations.
Must possess strong oral communication skills in order to efficiently communicate with users as well as vendors. Written skills are required for documentation and reports.
We thank all candidates for showing interest in this opportunity. Candidates who meet closest to the requirements will be contacted.
Please direct all correspondence to jobs@oros-connect.com, attention Laura Foster Oros. Oros-Connect is an established search/recruitment firm with clients in Canada and the US.
- Location: Brampton/Concord
- Compensation: Commensurate with experience.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.