employment type: full-time
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Who are we?:
We’re Canxxus – the transportation industry’s answer to Murphy’s Law.
We provide emergency breakdown and regular maintenance services for fleets of transport trucks throughout North America. We connect companies and drivers to thousands of service providers, the moment they need them.
We’re looking for you, our new Technical Service Advisor.
Who are you?:
You’re experienced on the technical side of the auto or transportation industry. Maybe you’re a Technician, ready to use your knowledge more than your muscles. Maybe you’re a service desk pro who loves talking shop. Either way, you know your way around vehicle repairs, parts and maintenance.
You enjoy using your expertise to help people find the best solution for their needs.
Why choose Canxxus?:
Our team is small, collaborative, and growing fast. You’ll find your place quickly, and since we promote from within, you can grow a lasting career here.
Here are a few more things you’ll appreciate about working here:
What you’ll be doing:
When a truck driver in our network needs a repair, they’ll get an estimate from a vendor, and that estimate will show up on your computer.
You’ll look into each estimate, and figure out: if that estimate is accurate? Is that repair needed right now? Is that the best price for that part? Is this the best vendor to use?
If you answer “no” to any of those questions, you’ll spring into action by finding alternatives for the driver, and informing them of what’s possible. The driver will then decide the course of action, and you’ll let the vendor know what the plan is.
Drivers will be back on the road quicker, spending less money, feeling less stress because of you.
There’s also some administrative work, as you enter the quotes and invoices into our system, making sure the details match as they’re supposed to.
Working with us:
Regular hours will be from 12:00am to 8:30pm, Monday to Friday, and you’ll never work weekends.
We are a team that’s motivated to find solutions for our customers, so we often collaborate on tricky problems, and share solutions with one another. You’ll feel like a member of a high-performing team.
If you asked our representatives what they love about working here, they’d talk about how nice it is to not be sore and stiff every day. They’d also tell you that the more structured environment and fast pace make the days fly by.
How to Apply
Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.
We strive to build a team that reflects the diversity of the community we work in, and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.
We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.Please apply online. To apply, please go to: https://www.fitzii.com/apply/41504?s=cl