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favorite this post Customer Service Representative $800/week (North York) hide this posting unhide

compensation: $800.00 Weekly
employment type: full-time

Position Hours: Full - Time Only (Monday through Friday)

Position Title: Customer Service Representative

Level: ENTRY (LEVEL 1): Entry-level professional with limited or no prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making.

Main Job Tasks and Responsibilities
• deal directly with customers in person
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle program inquiries
• set up new customer accounts
• process orders, forms, applications
• direct requests and unresolved issues to the designated resource
• communicate and coordinate with internal departments
• provide feedback on the efficiency of the customer service process
• attend all workshops, meetings & training sessions

Key Competencies
• interpersonal skills
• communication skills - verbal and written
• listening skills
• problem analysis and problem-solving
• attention to detail and accuracy
• data collection and ordering
• customer service orientation
• adaptability
• initiative
• stress tolerance
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6871584516

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